Frequently asked questions
Everything you need to know before launching your coaching business on ZON.
Frequently asked questions
Everything you need before starting
Three quick answers to the most common questions from independent coaches.
Is it made for individual coaching and group coaching?
Yes. You can manage 1:1 athletes and group structures from the same dashboard, with dedicated programming and follow-up flows.
What sports does ZON support?
Hyrox, running (road + trail), powerlifting, bodybuilding, cross-training, weightlifting and general fitness. Smart Sets handle RPE, RIR, tempo and supersets; the Active Workout Player adapts per modality (strength vs GPS run vs conditioning).
How does Stripe integration work?
Connect your Stripe account once. ZON then automates subscriptions, recurring payments, and billing operations while you keep full visibility.
Is the athlete app included?
Yes. Your athletes use the ZON app to follow programs, submit check-ins, and stay synced with your coaching workflow.
How is ZON different from Trainerize or TrueCoach?
Three differences. Zero platform fee — ZON connects to your own Stripe account and never takes a cut of athlete revenue. Hybrid-native — strength and running are first-class citizens in the same program. AI Copilot — drafts your weekly reports, debriefs and messages, saving 10+ hours a week.
Can I migrate my athletes from another platform?
Yes. Share your Magic Link with existing athletes and they land on your roster in seconds. For programs, AI Program Import converts your existing Excel or PDF into a structured ZON program automatically.
Do I need to be a certified coach to use ZON?
No. ZON is an operations tool, not a gatekeeping platform. The value lands when you already have a few paying athletes — certification is your call.
How does the 14-day money-back guarantee work?
Email support within 14 days of your first paid month and we refund the SaaS fee in full. No questions asked, no claw-back on athlete revenue you have already collected via Stripe.